> For the complete documentation index, see [llms.txt](https://captic-2.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://captic-2.gitbook.io/docs/depalletizing/getting-started.md).

# Getting Started

Set up a Bag Depalletizer, from installation to the first pick.

This guide takes a Bag Depalletizer from delivery to its first pick. It assumes your IT/OT team has completed the [Required preparation](/docs/overview/hands-on/required-preparation.md).

## Step 1: Install the hardware

**Connect the camera.** Plug the camera into one of the IPC's PoE ports. The camera is powered through this cable.

![Camera connected to a PoE port](https://482575286-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F22HCD2cZG8ud6cPRBzVQ%2Fuploads%2FTlGqtl0XtkarYHDI864X%2FIMG_2370.jpeg?alt=media\&token=b2af6bd0-e75d-4de9-899c-2ce3c338f202)

**Connect to your network.** Use an Ethernet cable to connect the IPC to your OT network.

![IPC connected to the network](https://482575286-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F22HCD2cZG8ud6cPRBzVQ%2Fuploads%2FgNjpJkVFyG9mCfJmPgqU%2FIMG_2369.jpeg?alt=media\&token=89f9da10-0cad-4572-ae7f-e10b509a75f7)

**Power up.** Connect the IPC to power and switch it on.

![Power connection](https://482575286-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F22HCD2cZG8ud6cPRBzVQ%2Fuploads%2FseB6OmQ4XRmx9uZdGCYl%2FIMG_2367.jpeg?alt=media\&token=23ccda23-ffb9-4570-83b0-3d762b0dac29)

{% hint style="info" %}
The camera and IPC models depend on your application, so yours may look different. See [Hardware](/docs/overview/whats-in-the-box/hardware.md), or contact <support@captic.com> if you're unsure about a connection.
{% endhint %}

## Step 2: Open the Product UI

On a computer on the same network, open `http://[serial-number].local:3000`, using the serial number on the device sticker.

![Captic Product UI](https://482575286-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F22HCD2cZG8ud6cPRBzVQ%2Fuploads%2FYiRMzQURXIUKeKLg8OLa%2FScreenshot%202025-06-24%20at%2010.44.32.png?alt=media\&token=623ac837-c08e-4d24-a15c-cdad5d501c6c)

## Step 3: Set up networking and check the system

1. Go to **Settings > Networking**. Select **DHCP** for a quick test, or set the fixed IP you agreed with the Captic team.
2. Go to **Details > Networking**. The page checks your network settings automatically; a failed check is usually a firewall rule, see [Network & Security](/docs/overview/good-to-know/security/security.md).
3. Go to **Details > System** and make sure every module is green. If one is stuck, press **Restart**.

![System status](https://482575286-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F22HCD2cZG8ud6cPRBzVQ%2Fuploads%2F05piOCFVUncqtXscHICw%2FScreenshot%202025-06-24%20at%2011.26.11.png?alt=media\&token=3fc28969-e008-4777-9ca5-54a9ac8d871a)

## Step 4: Calibrate the robot

Select your robot brand at **Settings > Depalletizer > Pipeline Settings > Coordinate Convention**, then run the hand–eye calibration. See [Robot Calibration](/docs/overview/hands-on/vision+robot-calibration.md).

## Step 5: Set the Volume of Interest

Robots have a limited reach. The **Volume of Interest (VOI)** defines the 3D area where the robot can pick safely. The system ignores every detection outside it, which prevents unreachable picks and filters out irrelevant detections.

![Volume of Interest](https://482575286-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F22HCD2cZG8ud6cPRBzVQ%2Fuploads%2FfGWOn54dHqqkvIDGDdno%2FGemini_Generated_Image_l0410sl0410sl041.png?alt=media\&token=927d3a0f-695e-454d-a65c-13f340d1d90c)

The VOI is a 3D filter applied after detection: the vision system detects bags in 3D, checks each detection against the VOI, and passes only the ones inside it to the robot.

**To set the VOI:**

1. Go to **Settings > Pipeline Volume Settings > voi\_pallet**.

![Opening the VOI settings](https://482575286-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F22HCD2cZG8ud6cPRBzVQ%2Fuploads%2Fs39PgUN1OYaCbiRdQ4dy%2Fopen-voi-ezgif.com-video-to-gif-converter.gif?alt=media\&token=38a728af-0501-4519-8908-9bfd2da14700)

2. Open the **VOI Wizard**. Position the volume in 3D, adjust its size, position and orientation, and check visually that it covers the robot's working area and nothing beyond it.

![VOI wizard](https://482575286-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F22HCD2cZG8ud6cPRBzVQ%2Fuploads%2FXG6O4gsKzztOlyyfjNUG%2FScreenRecording2025-12-12at14.44.48-ezgif.com-video-to-gif-converter.gif?alt=media\&token=32b1ae30-24ab-4fa6-8f0e-5ae881226c2d)

Once the VOI is set, only bags inside it are considered for picking.

## Step 6: Connect your robot or PLC

Set up the connection in the [Integration Flow](/docs/overview/hands-on/integrating-your-robot/integration-flow.md) at `http://[serial-number].local:1880`. See [Integrations](/docs/overview/hands-on/integrating-your-robot.md) for your robot or PLC.

## Step 7: Test in Human Mode

Human Mode lets you check each result yourself before it is sent to the robot. Its main controls are **Save Image** (keep the image and result for retraining), **Next Image** (process a new image without sending the result) and **Next Move** (send the last result to the robot or PLC).

1. Go to **Home** and click **Switch to Human Mode**.
2. Click **Next Image** and check the detected bag.
3. When the result looks right, click **Next Move** to send it.

![Result in Human Mode](https://482575286-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F22HCD2cZG8ud6cPRBzVQ%2Fuploads%2FsOV4AdDQ6Yotbx9wvfrC%2FScreenshot%202025-06-24%20at%2013.33.35.png?alt=media\&token=a2dffdaa-367a-4683-bbc2-f0fc7831cefe)

To see how the system reached a result, open **Details > Vision**.

![Vision details](https://482575286-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F22HCD2cZG8ud6cPRBzVQ%2Fuploads%2FnYQgvhOrESi8AENu7OFu%2FScreenshot%202025-06-24%20at%2010.59.09.png?alt=media\&token=ec46cacc-8c07-4983-9a32-f7f980f069eb)

Once picks are consistently right, switch out of Human Mode for production.

{% hint style="info" %}
Running into issues? See [Troubleshooting](/docs/depalletizing/troubleshooting.md) or email <support@captic.com>.
{% endhint %}